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V P Auto Services & Sales

559 London Road
Hemel Hempstead
HP1 2RE
Unverified Listing
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User Score: 4.5

Overall Review Score for V P Auto Services & Sales

4.5
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  • Review by Raj on Saturday 19th September 2015

    I had a Mercedes ML which developed a oil leak at the rear seal. My local garage could not do the job but found a place on the internet. I booked it in with them and got the car back still with a oil leak. Went to a Mercedes garage and they also changed the rear oil seal again. However Mercedes gave me the car back and said I needed a new engine because the ML was still leaking oil. Eventually, I had VP Autos recommended to me and wish I would of found this garage sooner. They diagnosed the problem as the rear seal was not done properly by Mercedes and also found that the oil cooler was leaking heavily. I even emailed Mercedes and the were adamant that the oil cooler was fine. Vince and his team correctly fixed the ML and now runs fine. My wife is extremely happy with the result. I wouldn't hesitate to recommend VP Autos to everyone I know. I have now moved away from the area but still would happily travel back to VP Autos to have my car serviced or looked at if needs be. A big whole hearted thank you to Vince and his team who I found to be honest and caring throughout.

    • Customer Satisfaction: 5
    • Quality of Work: 5
    • Staff: 5
    • Communication: 5
    • Would you recommend this garage to others? Yes
    • Overall Score: 5
  • Review by Carol Honour on Wednesday 17th June 2015

    Iv known and used VP Autos for approx. 26+ years and even though I've moved out of Hemel I will gladly travel to continue using them. They are extremely friendly and professional and most of all HONEST AND TRUSTWORTHY.I have and will continue to recommend them to anyone.
    Thank you Vince and all your team for all the service you have given over the years.

    • Customer Satisfaction: 5
    • Quality of Work: 5
    • Staff: 5
    • Communication: 5
    • Would you recommend this garage to others? Yes
    • Overall Score: 5
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